Field Service Engineer II - Wisconsin

Milwaukee, Wisconsin, USA

Time Type: Full Time

Job Requisition ID: R1246556


Leica Biosystems’ mission of “Advancing Cancer Diagnostics, Improving Lives” is at the heart of our corporate culture. We’re a global leader in cancer diagnostics with the most comprehensive portfolio from biopsy to diagnosis. Our easy-to-use and consistently reliable offerings help improve workflow efficiency and diagnostic confidence. Our associates know that every moment matters when it comes to cancer diagnostics. When you come to work, you’re helping develop solutions that enable accurate diagnoses to turn anxiety into answers. Join our diverse, global team of talented people, and be inspired to grow every day.


Leica Biosystems is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges. 


The Field Service Engineer II for Leica Biosystems is responsible for supporting the needs of our customers, which directly impacts patient health and overall well-being.


This position is part of the Service Organization located in Milwaukee and will be fully remote. At Leica Biosystems, our vision is to advance cancer diagnostics and improve lives.


You will be a part of the Field Service Team and report to the Regional Field Service Manager responsible for troubleshooting, installation, preventative maintenance, and service repair needs. If you thrive in a fast-paced role and want to work to build a world-class service organization—read on.


In this role, you will have the opportunity to:

  • Provide installation support, maintenance, modification and/or repair on 1-2 groups of mechanical, electromechanical, electronic and/or refrigeration instruments.
  • Document and complete service administration activities in a timely manner to follow ISO, FDA, and Leica policies.
  • Actively support the sale of service contracts, assist sales representatives & service team members with system configurations/upgrades, and provide feedback on ways to improve financial performance to generate service revenue.


The essential requirements of the job include:

  • Associates Degree with 3+ years of experience OR 5+ years of equivalent technical work experience. Bachelor’s Degree preferred
  • ossessing a valid Driver’s License and meeting fleet eligibility requirements
  • Travel - at least 90% daily travel with frequent overnights


It would be a plus if you also possess previous experience in:

  • Diagnosing and repairing medical devices, electromechanical equipment, or scientific instruments
  • Field Service Engineering
  • Networking/IT system upgrades


At Leica Biosystems we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Leica Biosystems can provide.


When you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.


Given the essential job duties of this position, the employee is required to be fully vaccinated against COVID-19 as a condition of employment, subject to reasonable accommodation and applicable law.


Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve.  Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.


We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@danaher.com to request accommodation.


If you’ve ever wondered what’s within you, there’s no better time to find out.